PRIVACY POLICY


  1. Introduction

Tologix Expert Systems Inc. (doing business as “Investor-State LawGuide” or “we” or “us”) takes privacy issues very seriously. 

This Privacy Policy (“policy”) together with our Terms and Conditions of Use explains how Investor-State LawGuide collects, uses and discloses the personal information of users of our Site and Services (“you” or “your”).  This policy applies to all users of the Site, which includes subscribers to our Services, individuals that sign up for a trial use of the Services, and/or users that visit our website but do not sign up for a trial or subscribe to our Services.

The “Site” means the Investor-State LawGuide website: https://www.investorstatelawguide.com, mirror sites, and related websites.  

The “Services” refers to any functional aspect of the Site, and is described in more detail in the Terms and Conditions of Use, but generally refers to the portion of our Site that requires a user login and provides information on international investment protection treaties and dispute settlements thereunder and facilitates legal research.

In this Privacy Policy where we use the words “personal information” we use these words to describe information that is about you and which identifies you.

  1. Who is Responsible for the Personal Information We Collect?

We are the data controller for the purpose of data protection law, in respect of your personal information collected and used through your use of the Site and the Services.  This is because we dictate the purpose for which your personal information is used and how we use your personal information.

If you are providing personal information to us relating to a third party, you confirm that you have the consent of the third party to share such personal information with us and that you have made the information in this policy available to the third party.

  1. What Personal Information Do We Collect and How Do We Collect Personal Information?

On the Site, information may be collected in two ways: (1) information that is automatically collected in the course of using the Site; and (2) information you voluntarily provide to us.  We may also collect information about you from certain publicly available sources.

(a) Information that is automatically collected in the course of using the Site  

Investor-State LawGuide collects personal information and other information about you when you use the Site and the Services.  Technical information through your internet browser or electronic device may be collected, such as your IP address and other online identifiers (to the extent that they are personal information), location of user (by city), browser type and version, time of the visit, pages visited, tools used, as well as statistical information on load factors on the Site generally and its components.  We also allow you (if you are a subscriber to the Services) to customize certain features on the Site, for example to bookmark documents and links or to save your research results.

This information is analyzed to help us further develop features and functionally that better respond to the interests of the Site’s users. Investor-State LawGuide also notes the type and version of browsers that are used and related technical information, to ensure that the Site is technically accessible and to monitor and maintain the security of the Site.  We also use this information to customize the user’s experience.

(b) Personal and subscription information you voluntarily provide to us  

You provide information on a voluntary basis when subscribing to the Site, signing up for a trial or using the Services, such information includes:

This information may be provided:

  1. How Do We Use the Personal Information?

Investor-State LawGuide uses your personal information in connection with the provision of the Site and the Services to you.  In particular, your personal information may be used by us, our employees, contractors, service providers, and disclosed to third parties for the following purposes.  For each of these purposes, we have set out the legal basis on which we use your personal information.

Purpose

Legal Basis

  • To communicate with you and other individuals
  • For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
  • To provide the Site and the Services, including to verify your identity and allow you to access appropriate/authorized areas and communicate with you about the Site and the Services
  • For our legitimate business purposes (i.e., the provision and support of the Site and the Services) and, depending on the circumstances, to perform a contract between you and us
  • To administer the Site and the Services and related operations 
  • For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
  • For automatic system operation like email notification
  • For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
  • We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
  • To contact you regarding subscription services and trial use
  • For our legitimate business purposes (i.e., the promotion, provision and support of the Site and the Services)
  • To notify you about changes to the Site or the Services
  • For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
  • To improve the quality of the  Site and the Services
  • For our legitimate business purposes (i.e., the provision and improvement of the Site and the Services)
  • To manage complaints, feedback and queries
  • For our legitimate business purposes (i.e., the provision and improvement of the Site and the Services)
  • To carry out market research and analysis
  • For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)
  • We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
  • To carry out satisfaction surveys and analysis
  • For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)
  • We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
  • To provide you with information about the services we offer (including details of any newsletters which we believe may be of interest to you) in accordance with your preferences as indicated when you entered into any agreement with us, including any marketing consent preferences
  • For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)
  • We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
  • To comply with any legal or regulatory obligations (including in connection with a court order)
  • For our legitimate business purposes and for compliance with legal obligations to which we are subject
  • To enforce or apply the agreements concerning you (including agreements between you and us)
  • For our legitimate business purposes and for compliance with legal obligations to which we are subject

 

We may be required to obtain your personal information to comply with our legal requirements, to enable us to fulfil the terms of our contract with you if you are a subscriber or in preparation of us entering into a contract with you.  If you do not provide the relevant personal information to us, we may not be able to provide the Site and the Services to you.

Where we rely on our legitimate business interests or those legitimate interests of a third party to justify the purposes for using your personal information, this will include (in addition to the justifications identified in the table above):

  1. Who Do We Share Personal Information?

Every subscriber logging in to the subscriber-only areas will do so under their assigned user account or through authorized IP address access.  

Investor-State LawGuide may disclose your information to its personnel, including our third party contractors, as necessary for the purposes described in this Privacy Policy. For example, Investor-State LawGuide may need to access your information in order to create passwords for subscriber accounts.  Investor-State LawGuide also engages third party contractors, such as developers, project managers and designers to assist with the operation of the Site and the Services, and such contractors may have access to your personal information.

Investor-State LawGuide may provide your information to third party service providers who provide services to Investor-State LawGuide for the Site (such as data storage, hosting services and email services), as necessary for the purposes described in this Privacy Policy, and will require such third parties to maintain adequate security measures to protect your information. Your payment information will be disclosed as required to process its payment and as otherwise permitted or required by law.

Investor-State LawGuide may also disclose your personal information to other third parties, for example:

We may also disclose information to our professional advisers, such as accountants, lawyers and other advisers that assist us in carrying out our business activities.

Investor-State LawGuide does not otherwise disclose, give or sell to any other person any personal information about our users, except for other purposes Investor-State LawGuide identifies to you, or as required by law.  

  1. How Long Do We Retain Personal Information?

Investor-State LawGuide will keep the information stored in a subscriber’s account on its servers as long as its account is maintained in good standing and, in the event of non-renewal or termination of its subscription, for the time period applicable in the circumstances. All data submitted to Investor-State LawGuide will also be copied periodically to secure back-ups in order to safeguard against loss due to failure of Investor-State LawGuide’s active servers, and backed-up media will only be used in the event of such a failure.  

  1. What Security Measures Do We Have in Place?  

Investor-State LawGuide employs reasonable and appropriate safeguards to protect the security of your personal information. Investor-State LawGuide’s security practices are reviewed on a regular basis and Investor-State LawGuide employs current technology to ensure that the confidentiality and privacy of personal information is not compromised. You can and should also take steps to protect the security of your personal information such as maintaining the confidentiality of your passwords.  

Investor-State LawGuide takes reasonable precautions to ensure that information transmitted when you use the online transactional services of the Site is protected against error, loss or unauthorized access. Despite these precautions, you must implement the personal security measures recommended on the Site in order to maintain optimal protection when you surf the Site or any other Internet site. 

  1. Cookies   

Cookies are pieces of information stored directly on the device you are using. When cookies are used, they create a temporary file on your computer that is then read by the Site module that sends them, aiding the application and/or browsing experience.  Cookies allow us to recognize a device and to collect information such as internet browser type, time spent using Services, pages visited, language preferences and relevant country website.  We use a third party analytics tool called Google Analytics on the Site.  The analytics provided to us by the third party is anonymized.

Investor-State LawGuide uses cookies to help manage your web session, and improve the user experience. In some cases information may be used to help facilitate a subscriber’s level of access to the Site and its ability to navigate within the Site and for security purposes. In addition, Investor-State LawGuide may use the information to gather statistical information about the usage of the Services in order to understand how they are used, continually improve their design and functionality, and assist us with resolving questions about them.

If the preference for enabling cookies in your browser is deactivated, the use of certain applications is no longer possible. Alternatively, you can set its browser to warn before accepting cookies, but if you do not accept, the Services may not work properly.   We do not respond to browser do not track signals at this time. 

  1. Where Will We Transfer Personal Information?

We will process your personal information in Canada, the United States and India. If we transfer personal information outside the European Economic Area (EEA), we will implement appropriate and suitable safeguards to ensure that such data will be protected as required by applicable data protection law. For further information as to the safeguards we implement please contact info@investorstatelawguide.com.

  1. Links to Third Party Websites   

The Site may contain links to the websites of third parties or parts of their websites. However, Investor-State LawGuide has no control over the content or operation of these websites, nor does it control the confidentiality or privacy practices of the website operators. Consequently, any personal information you submit through such websites is governed by the privacy policies of the websites in question. It is therefore your responsibility to find out about their policies in order to protect information that concerns you.  

  1. Data Subject Rights

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise those rights by emailing us at info@investorstatelawguide.com

 

Summary of your rights

Right of access to your personal information

You have the right to receive a copy of your personal information that we hold about you, subject to certain exemptions. 

Right to rectify your personal information

You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.

Right to erasure of your personal information:

You have the right to ask that your personal information be deleted in certain circumstances.  For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation.

Right to restrict the use of your personal information

You have the right to suspend our use of your personal information in certain circumstances.  For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.

Right to object to the use of your personal information

You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.

Right to data portability

You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.

Right to withdraw consent

You have the right to withdraw your consent at any time where we rely on consent to use your personal information.

Right to complain to the relevant data protection authority

You have the right to complain to the relevant data protection authority where you think we have not used your personal information in accordance with data protection law.  You may lodge a complaint with the authority in the Member State of your habitual residence or of an alleged infringement of data protection law.

 

  1. Accountability and Further Information  

If you would like further information about Investor-State LawGuide’s information handling practices, or would like to make a comment or complaint, or would like to correct or update your information, please contact us at info@investorstatelawguide.com.

If your request requires that Investor-State LawGuide delete your subscription information, Investor-State LawGuide will no longer be able to provide you with the Services. Cancellation will be subject to the termination sections of the Terms and Conditions of Use.  

  1. Changes to our Privacy Policy

In order to accommodate changes in the law, technology or Investor-State LawGuide’s business, this Privacy Policy may be modified at any time by Investor-State Law Guide. Notice of the change will be posted on the Site and the change will become effective on the date stated in the notice. YOUR CONTINUED USE OF THE SITE OR THE SERVICES AFTER CHANGES HAVE BEEN POSTED WILL SIGNIFY YOUR ACCEPTANCE OF THE PRIVACY POLICY, AS MODIFIED. IF YOU DO NOT ACCEPT THE CHANGES, THEN YOU SHALL STOP USING THE SITE AND SERVICES.

This Privacy Policy was last updated on 16 May 2018.